Archos AV 500 User Manual Page 4

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3 Precautions
3 Precautions
Please note the following points in order to avoid damage to your ARCHOS
DIGITAL MINI-CAM:
- Do not attempt to take the camera apart. There are no customer-serviceable parts inside, and you could receive
an electric shock.
- Handle the camera with care. A violent shock, for example through a fall, could damage it.
- Use the camera in moderate conditions. Avoid cold or hot temperatures, humidity over 85%, and dust or sand.
- The same precautions apply to the controller.
- Please be aware that the camera and controller are not water-proof and should be kept away from water.
- To clean the camera only use products speci cally designed to clean optical lenses (such as eye glasses).
- NEVER direct the camera at the sun!
8
English
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4 Technical Support
4 Technical Support
In case you should encounter any technical dif culties using your product, we suggest you go through these
steps in order to resolve any issues as ef ciently as possible:
1) Please read carefully through the appropriate sections of this manual and the full Adobe
®
PDF user manual
of the AV 500 on its hard drive. Some subject areas may be treated in two different chapters depending on
how the device is being used.
2) Look at our Support section on the ARCHOS
website (www.archos.com). Here, you will nd Frequently
Asked Questions (FAQ) for our different products, and there is a chance that somebody else has already
asked your question.
3) If these steps do not help you to resolve your technical dif culty, you can always contact us either via e-mail
or by calling the helpline. Telephone support will be provided in the language of the countries listed below.
For other countries, please use e-mail technical support.
DO NOT USE phone or e-mail support for marketing and sales ques-
tions. These numbers are to aid those who have technical dif culties /
malfunctions.
• For warranty and services purposes, keep your sales receipt for proof of purchase.
• If technical support (Telephone or E-mail) determines that your product needs to be returned, please contact
the place of purchase to have your product repaired or replaced (depending on problem type). Customers who
purchased directly from the ARCHOS
website should ll out the RMA return request form on the website.
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