Archos 204 User Manual download pdf (Page 22)

Problem: (Hard Drive Mode) What do I do if I try to disconnect via the green arrow but keep getting “The device

‘Generic Volume’ cannot be stopped now. Try stopping the device again later.”

Solution:

Use the green arrow a second time. Sometimes Windows

does not update its status. Shut off any

program that might be accessing data on the Archos™ 204, including Windows

Explorer. If this does not work,

shut down all programs, wait 20 seconds, then try the green arrow again. If this does not work, you should shut

down the computer and disconnect the USB cable once the computer is off.

Problem: I have Windows

XP and a USB 2.0 port, yet my ﬁ le transfer rates are very slow.

Solution: The original version of XP does not have native support for USB 2.0. You must update your Windows

XP to a minimum of SP1 (Service Pack 1) in order for it to transfer ﬁ les at the full USB 2.0 port capacity.

Problem: The Archos™ 204 shuts off by itself.

Solution: This is normal. If you are not playing music or using it, it will automatically shut off based on the

automatic power-off parameters in the Power submenu. Go to the menu [ Setup > Power ] where you can adjust

the Power off parameter.

Problem: The Archos™ 204 locks-up. None of the buttons react.

Solution: Did you set the Archos™ 204 to ‘lock’ mode? This is the mode that blocks the buttons from functioning so

that you can put the Archos™ 204 in your pocket or backpack without worrying about buttons getting accidentally

pressed. Hold down for three seconds on the Menu button to unlock all the buttons. The other possibility is an

electrostatic phenomena. That is, static electricity has temporarily knocked out the Archos™ 204. Hold down on

the STOP button for 15 seconds and the Archos™ 204 will shut off. Restart it normally now.

Problem: When I go to the Music icon in the main menu, I cannot see the music ﬁ les or albums that I just put into the

Archos™ 204.

Solution: The Archos™ 204’s ARCLibrary must be refreshed. Go to Setup > Playmode > Update ARCLibrary .

Your newly transferred ﬁ les will be indexed into the ARCLibrary. Files that are not in the folder Music will not be

included in the ARCLibrary.

12.2 File issues, corrupted data, formatting, and partitioning.

Problem: I want to clean up my Archos™ 204’s hard drive, but Windows

will not let me use the standard hard

drive cleaning tools.

Answer: This is because Windows

sees your Archos™ 204 as a Windows Device and not a hard drive (USB

Port is set to Windows Device in Setup > System ). Do not change back to hard drive and run a defragmenter

program. This will give unexpected results.

Problem: On the Archos™ 204, I ﬁ nd new ﬁ le names and folder names that I never created or they have strange

gibberish names.

Answer: (Hard Drive Mode) Most likely, the Archos™ 204’s File Allocation Table (FAT) has been corrupted.

This could have been due to a shut down while the Archos™ 204 was connected to your computer. To ﬁ x a

corrupted FAT problem, you should use the Error Checking utility or the Check Disk utility explained at the end

of this section. Attention: Windows

and Macintosh

often write extra ﬁ les to the hard drive such as ﬁ nder.def or

System volume info . These are normal and will not harm the Archos™ 204.

Problem: Can I defragment the Archos™ 204’s hard drive?

Answer: (Windows Device Mode) The Archos™ 204 maintains an optimized ﬁ le system and does not need to

be defragmented. Defragmenting will cause unexpected problems

Problem: I want to reformat the hard drive of the Archos™ 204.

Solution: You can do this, but it will erase ALL of the data on your Archos™ 204. First, as explained

above, you should run ScanDisk or the DOS chkdsk (Check Disk) program to try to ﬁ x your problem.

These will solve your problems 99% of the time. Note that Windows

XP and 2000 will, by default,

format your Archos™ 204 hard drive in the NTFS ﬁ le format. This will make the Archos™ 204 unusable.

Make sure you tell it to format the hard drive in FAT32 format .

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Archos 204 User Manual Page 22

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