Archos AV340 User Manual download pdf (Page 47)

Technical Support

• Consumable items included with your product are not under warranty (cables,

headphones, etc.)

•

If technical support (Telephone or E-mail) determines that your product needs

to be returned, please contact the place of purchase to have your product

repaired or replaced (depending on problem type). Customers who purchased

directly from the Archos web site should  ll out the form on the web site under

Support : Product Returns.

• There is an FAQ – Frequently Asked Questions section at the ARCHOS Website

www.archos.com that can help answer many of your questions.

• If you need technical help, you may contact ARCHOS directly in your own

language via these phone numbers. For other countries, please use e-mail

technical support.

------------Telephone Support------------------------------------------------------------

DO NOT USE PHONE SUPPORT FOR MARKETING AND SALES

QUESTIONS. These numbers are to aid those who have

technical dif culties / malfunctions.

949-609-1400 (USA, Canada)

01 70 20 00 30 (France)

0207-949-0115 (UK)

069-6698-4714 (Germany)

09-1745-6224 (Spain)

02-4827-1143 (Italy)

02-050-405-10 (Netherlands)

------------E-mail Support-----------------------------------------------------------------

[email protected] English (United States and Canada customers)

[email protected] English or French (Europe and the rest of the planet)

[email protected] German (Germany)

[email protected] Japanese (Japan)

To respond to your e-mails ef ciently, when sending one, please indicate the product

name and question type in the Subject of the e-mail.

For example:

Subject: AV300 – Playing a Playlist

Technical Support

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Archos AV340 User Manual Page 47